FAQ
Answers to the questions we hear most often — about orders, shipping, returns, payments and our pieces. Can't find what you're looking for? Our team is one message away.
Orders & Shipping
How long does shipping take?
We offer free, insured shipping to more than 80 countries on all orders, taxes included. Orders are typically packed within 1–3 business days, and delivery times vary by destination.
Do I have to pay customs or import duties?
No — taxes and duties are included in the price you see at checkout, so there are no surprise fees on delivery.
Can I track my order?
Yes, you'll receive tracking information by email as soon as your order ships.
Returns & Exchanges
What is your return policy?
We offer a 14-day return policy from the date of delivery, so you can try your purchase in the comfort of your home.
How do I start a return or exchange?
Reach out through our Contact page within 14 days of delivery and our team will guide you through the next steps.
What condition does the item need to be in?
Items must be unworn, unwashed and returned with all original tags attached.
Payments
What payment methods do you accept?
We accept credit card, PayPal, Shop Pay, Google Pay, Apple Pay, and PIX.
Is my payment information secure?
Yes — all transactions are encrypted and processed securely at checkout.
Products & Care
What materials do you use?
Our pieces are made with high-quality natural materials, including merino wool, linen, cashmere and soft sheep suede, chosen for comfort and built to last.
Still have a question?
Reach out any time through our Contact page — we're happy to help.
Collections
THE LEONINA STANDARD
about
Leonina creates everyday essentials with a focus on craftsmanship, minimalist silhouettes and high-quality natural materials — including merino wool, linen, cashmere and soft sheep suede.
Our pieces are made to last, to provide comfort and to elevate everyday life with a discreet, timeless design — all at an accessible price.
SUEDE
Leonina's sheep suede is soft, matte and gentle to the touch. Treated with a special oiling technique, it's made to hold its color and develop depth over time. It feels cozy from the very first wear and only gets better with the years.
cashmere
In the remote desert region of Alxa, in Inner Mongolia, lies a rare and exquisite treasure. Known for producing some of the finest cashmere in the world, Alxa is home to a unique breed of goats that grow an exceptionally soft undercoat. This undercoat — a fine layer of down around the roots of the goat's hair — grows during the coldest months and sheds naturally in spring, allowing for ethical and sustainable collection.
LINEN
Leonina's linen is woven from responsibly sourced fibers, chosen for their lightness, breathability and soft, textured touch. Naturally cooling and easy to wear, it offers comfort and an elegant structure for the warmer days.
Whether for relaxed moments or everyday wear, it offers refined versatility — superior quality and a connection to nature.
MERINO WOOL
Cloudwool™ combines ultra-fine softness with light warmth. Developed with carefully selected wool fibers, it reflects a modern approach to knitwear — pairing high-quality natural material with comfort and transparency. The result is breathable, refined knitwear, ideal for wear all year round.
MADE IN BRAZIL, REFINED IN DUBAI
Born in Brazil and shaped by a global vision of luxury, Leonina unites Brazilian craftsmanship with the sophistication and international standard refined in Dubai. Each piece carries that duality — authentic roots and a cosmopolitan outlook.
The result is a collection that speaks to the world without losing its essence, combining exceptional quality, timeless design and a truly unique identity in the luxury fashion landscape.
14-DAY RETURNS & EXCHANGES
- Enjoy our 14-day return policy and try your purchase in the comfort of your home.
FREE DELIVERY
- We offer free, insured shipping to more than 80 countries on all orders — taxes included.
SECURE PAYMENTS
- Pay securely with credit card, PayPal, ShopPay, Google Pay and Apple Pay
UNBEATABLE VALUE
- When it comes to value for money in luxury fashion, Leonina is unmatched.